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Community Manager

Socialfly is a social media and influencer marketing agency headquartered in the heart of the Big Apple. As a rapidly growing social media company, we are seeking a Community Manager to help us continue to grow our clients’ communities on multiple platforms.  We are looking for an individual who accidentally (or maybe not so accidentally) speaks in hashtags, loves pinning on Pinterest, checking what’s trending on Twitter, and interacting with others on Facebook and Instagram. The ideal candidate is organized, can adapt the voice of different brands, and has excellent time management skills. 

MAIN RESPONSIBILITIES

  • Search relevant hashtags for our clients and start conversations when appropriate;
  • Like relevant photos on Instagram and Pinterest on behalf of clients;
  • Respond to all comments on assigned social media sites ASAP;
  • Start conversations on Twitter and Instagram
  • Engage with other relevant users on Instagram, Twitter and Pinterest;
  • Actively employ community growth tactics on a daily basis and achieve follower growth goals for each client
  • Provide excellent customer service to clients and adjusts growth strategies based on client feedback;
  • Create reports for clients and team members that include all achievements and highlights, along with insightful and creative recommendations for increased growth.
  • Use social media listening software to manage up to 10 clients

QUALIFICATIONS/ REQUIREMENTS

  • Education: Bachelor’s Degree in Communications, Marketing or a related field;
  • Experience through past jobs or internships;
  • Understanding of general marketing concepts and principles;
  • In depth knowledge of social platforms: Facebook, Twitter, Pinterest, Instagram, and LinkedIn;
  • Strong organizational and communication skills;
  • Ability to provide creative input and suggest different ways to grow a following for our clients;
  • Must be able to multi-task and effectively manage the timely delivery of work against short deadlines;
  • Great cross-team communication skills. Ability to communicate effectively to business, artistic and technical people;
  • Ability to respond to messages using the brand voice for a variety of different businesses. 
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